Terms and Conditions

Effective Date: 30 July 2025
Last Updated: 30 July 2025

1. Acceptance of Terms

By accessing or using the Presence Group Inc. ("Presence Coffee," "we," "us," or "our") website located at [website URL] (the "Website"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website.

Presence Group Inc. is a Delaware corporation specializing in strategic coffee experiences that use coffee as a vehicle for positive interaction to promote social event engagement and brand awareness.

2. Website Use and Services

2.1 Permitted Use

Our Website provides information about our premium coffee catering services, featuring our AMPLIFY and CELEBRATE packages. You may use our Website to:

  • Learn about our service offerings and pricing

  • Request quotes and consultations

  • Use our ROI calculator for strategic planning

  • Schedule consultations through our booking system

  • Access resources and educational content

2.2 Service Packages

We specialize in two premium service offerings:

  • AMPLIFY Package: Our flagship offering featuring comprehensive marketing integration, lead generation, and strategic business outcomes for corporate and enterprise clients

  • CELEBRATE Package: Premium luxury experience for high-end events, luxury weddings, and exclusive celebrations

Additional service configurations may be available on a selective basis for qualified clients based on specific event requirements and circumstances. All service specifications are outlined in our Service Agreement, which governs the actual provision of coffee catering services.

2.3 Quote Validity and Booking

  • All quotes generated through our Website or ROI calculator are estimates only

  • Formal quotes provided directly by our team are valid for 14 days from issuance

  • Actual service provision requires execution of our separate Service Agreement

  • Website estimates do not constitute binding offers or contracts

3. User Responsibilities and Prohibited Uses

3.1 Account Security

If you create an account or provide personal information:

  • You are responsible for maintaining the confidentiality of your account credentials

  • You must provide accurate and complete information

  • You must promptly update any changes to your information

  • You are responsible for all activities under your account

3.2 Prohibited Activities

You may not use our Website to:

  • Violate any applicable laws or regulations

  • Transmit harmful, offensive, or inappropriate content

  • Attempt to gain unauthorized access to our systems

  • Interfere with other users' access to the Website

  • Use automated systems (bots, scrapers) without permission

  • Collect user information without consent

  • Impersonate Presence Coffee or our representatives

  • Submit false or misleading information in consultation requests

3.3 Business Use

Our Website and services are designed for business and professional use. By using our consultation and quote systems, you represent that you are inquiring about services for legitimate business purposes.

4. Intellectual Property Rights

4.1 Our Content

All content on our Website, including but not limited to text, graphics, logos, images, videos, software, and design elements, is the property of Presence Group Inc. or our licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for its intended purpose. You may not:

  • Copy, modify, or distribute our content without permission

  • Use our trademarks or branding without authorization

  • Create derivative works based on our content

  • Remove or alter copyright or proprietary notices

4.3 User-Generated Content

If you submit content to our Website (including testimonials, reviews, or consultation requests):

  • You grant us a perpetual, royalty-free license to use such content

  • You represent that you own or have rights to the submitted content

  • You agree we may use your testimonials and company information in our marketing materials

  • We may edit or remove user content at our discretion

5. Privacy and Data Collection

5.1 Information Collection

We collect information through:

  • Contact forms and consultation requests

  • ROI calculator usage

  • Website analytics and cookies

  • Email communications and newsletters

  • Scheduling systems and calendar integrations

5.2 Data Usage

Information collected may be used for:

  • Providing quotes and consultation services

  • Improving our Website and service offerings

  • Marketing our services to qualified prospects

  • Analyzing industry trends and service optimization

  • Following up on consultation requests and proposals

5.3 Data Protection

We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure. For complete details, please review our Privacy Policy.

6. ROI Calculator and Financial Estimates

6.1 Calculator Purpose

Our ROI calculator is a strategic planning tool designed to illustrate potential financial benefits of our premium service packages, with primary focus on our flagship AMPLIFY package, based on industry-standard sponsorship valuations and proven ROI models.

6.2 Estimates and Projections

  • Calculator results are estimates based on typical event parameters

  • Actual results may vary based on specific event circumstances

  • Sponsorship revenue projections are based on industry benchmarks

  • Lead generation estimates reflect proven conversion rates from similar events

6.3 No Financial Guarantees

While our calculator is based on proven models and real event data:

  • We do not guarantee specific financial outcomes

  • Results depend on factors beyond our control

  • Calculator estimates are for planning purposes only

  • Actual service agreements will specify deliverables and limitations

7. Consultation and Quote Process

7.1 Consultation Requests

When you request a consultation:

  • We will contact you within 2 business days

  • Consultations are complimentary for qualified prospects

  • We may request additional information to provide accurate quotes and determine optimal service configuration

  • Site visits may be recommended for complex events

  • Service package recommendations will be based on your specific event requirements, budget parameters, and strategic objectives

7.2 Quote Terms

  • Formal quotes are valid for 14 days from issuance

  • Quotes exclude applicable taxes unless otherwise specified

  • Additional services (extra baristas, generators) are quoted separately

  • Final pricing requires execution of our Service Agreement

7.3 Booking Process

To secure services:

  • Execute our Service Agreement within the 14-day quote validity period

  • Provide required 25% non-refundable deposit

  • Confirm venue details and power requirements

  • Complete final payment 7 days prior to event

8. Pricing and Payment Terms

8.1 Website Pricing Information

  • Pricing information on our Website is for reference only

  • Actual pricing varies based on event specifications

  • All prices are in USD and exclude applicable taxes

  • Pricing is subject to change without notice

8.2 Payment Processing

  • We use secure third-party payment processors

  • Payment information is processed according to industry standards

  • Failed payments may result in service cancellation

  • Refunds are subject to our cancellation policy

8.3 Late Payments and Collections

  • Late payments may incur fees of 1.5% per month

  • Unpaid balances over 30 days may be referred to collection agencies

  • Collection costs, including attorney fees, are the responsibility of the debtor

  • We may report delinquent accounts to credit bureaus

9. Cancellation and Refund Policy

9.1 Service Cancellations

Cancellation policies for actual service bookings are governed by our Service Agreement:

  • 30+ days: Forfeit of deposit

  • 15-29 days: 50% of total fee due

  • 0-14 days: 75% of total fee due

9.2 Website Services

  • Consultation requests may be cancelled without penalty

  • Paid resources or premium content may have specific refund terms

  • Processing fees for refunds may apply

9.3 Force Majeure

We may cancel or modify services due to circumstances beyond our control, including severe weather, pandemic restrictions, or government regulations, with appropriate adjustments to fees.

10. Limitation of Liability

10.1 Website Use

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • We provide our Website "as is" without warranties

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability is limited to the amount you paid for services

  • We do not warrant uninterrupted or error-free Website operation

10.2 Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of third-party sites.

10.3 Service Limitations

Actual coffee catering services are governed by our Service Agreement, which contains specific liability limitations and service parameters.

11. Indemnification

You agree to indemnify, defend, and hold harmless Presence Group Inc., its officers, directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including reasonable attorney fees) arising from:

  • Your use of our Website

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Any false or misleading information you provide

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

12.2 Dispute Process

For any disputes arising from Website use:

  1. Negotiation: Parties will first attempt friendly resolution

  2. Mediation: If negotiation fails, disputes will be submitted to mediation

  3. Arbitration: Unresolved disputes will be settled by binding arbitration in accordance with American Arbitration Association rules

12.3 Attorney Fees

The prevailing party in any dispute resolution proceeding is entitled to recover reasonable attorney fees and costs.

13. Website Availability and Maintenance

13.1 Service Availability

  • We strive to maintain 99% Website uptime

  • Scheduled maintenance will be announced when possible

  • We are not liable for temporary unavailability

  • Critical business functions may have backup systems

13.2 Technical Requirements

For optimal Website experience:

  • Modern web browser with JavaScript enabled

  • Stable internet connection for ROI calculator functionality

  • Cookies enabled for session management

  • Mobile-responsive design supports all devices

14. Content and Communication Standards

14.1 Professional Standards

All communications through our Website should maintain professional business standards appropriate for corporate and luxury event contexts.

14.2 Industry Focus

Our advertised services are designed for:

  • Fortune 500 companies and enterprise clients seeking strategic marketing partnerships

  • Luxury wedding planners and high-net-worth individuals planning exclusive celebrations

  • Professional associations and high-value business events

  • Marketing agencies and event coordinators managing premium client experiences

Alternative service configurations may be available for qualified clients based on specific circumstances and event parameters, as determined during our consultation process.

14.3 Content Accuracy

We strive to maintain accurate information but reserve the right to correct errors or update content without notice.

15. Marketing and Communications

15.1 Email Communications

By providing your email address:

  • You consent to receive service-related communications

  • You may receive marketing emails about our services

  • You can unsubscribe from marketing emails at any time

  • Transactional emails (quotes, confirmations) cannot be opted out

15.2 Lead Generation

If you interact with our services, we may:

  • Contact you about future event opportunities

  • Include you in industry-specific marketing campaigns

  • Share relevant industry insights and best practices

  • Invite you to exclusive events or previews

15.3 Client Portfolio

By engaging our services, you consent to inclusion in our client portfolio for marketing purposes, including company logo and general project description, unless you specifically opt out in writing.

16. Modifications to Terms

16.1 Updates

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our Website. Continued use of our Website constitutes acceptance of modified Terms.

16.2 Notice

Material changes will be highlighted on our Website and may be communicated via email to registered users.

16.3 Version Control

We maintain version history of our Terms. The current version is always available on our Website with the effective date clearly marked.

17. Severability and Enforcement

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision does not constitute a waiver of that provision.

18. International Users

Our Website is operated from the United States. If you access our Website from outside the United States:

  • You are responsible for compliance with local laws

  • Information may be transferred to and stored in the United States

  • Our services are primarily designed for US-based events

  • International event services are subject to additional terms

19. Business Relationship Terms

19.1 Vendor Partnerships

We work with select vendor partners including luxury wedding planners, event coordinators, and premium venues. Partnership terms are governed by separate agreements.

19.2 Exclusive Services

When engaged for an event, we typically require exclusivity for specialty coffee services to ensure optimal brand presentation and guest experience.

19.3 Professional Standards

All our services maintain the highest professional standards appropriate for Fortune 500 companies, luxury weddings, and exclusive events.

20. Contact Information

For questions about these Terms and Conditions:

Email: theteam@presence.coffee

21. Effective Date and Acknowledgment

These Terms and Conditions are effective as of [Insert Date]. By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

For actual coffee catering services, a separate Service Agreement will govern the specific terms of service delivery, pricing, cancellation policies, and liability limitations.

These Terms and Conditions are part of our comprehensive legal framework that also includes our Privacy Policy, Cookie Policy, and Service Agreement. Please review all applicable documents when engaging our services.